-
Accelerate the Value of Your Water Deployment
View DetailsAMI enables transformation in the coop and municipal sector by providing all of the necessary components to help you realize operational value now while forming the foundation for future services and advanced use cases for your smart water distribution network. By leveraging AMI Essentials, a multi-commodity, fully integrated, end-to-end solution, utilities have the elements needed to deploy and derive value their systems including a network (cellular or RF) communications platform, water communication modules (endpoints), and hosted software and deployment services. Learn how utilities are using AMI to deliver more accurate and timely data for billing purposes, reduce truck rolls required to support move ins/move outs, increase operational efficiency, improve customer service, and provide transformational visibility to granular interval and other usage data for resourceful use of water and associated conservation initiatives. Additionally, we will cover some suggested funding options to enable accelerate these advancements through IIJA funding.
-
Australian Insights on Managing a Low Voltage Network in a Net-Zero Future
View DetailsAustralia has set a pathway to transition the National Electricity Market (NEM) into a modern energy system fit to meet the country’s net-zero future. The post-2025 NEM electricity market is designed to replace existing coal-fired generation by an expanding array of new technologies, including large-scale renewable energy generation and storage systems, complemented by rapid growth in consumer-side distributed energy resources, including rooftop solar PV, battery energy storage systems, EV charging, and controllable loads. This session presents insights from implementing Itron’s DERMS solution to facilitate Low Voltage Network operations with a rapidly expanding portfolio of distributed energy resources.
-
Detecting System-Wide Leaks via Acoustic Sensing
View DetailsA hilly geographical terrain combined with natural springs that drain to a lake presents challenges for detecting and locating leaks in Northwest Arkansas. As a result, a large percentage of leaks never surface which incur in large water loss. In order to proactively detect this non-revenue water loss, Rogers Water Utility developed a program which utilizes acoustic leak sensors and transmits the data collected to mlogonline software to continually assess pipeline integrity. These acoustic leak sensors are placed at strategic locations throughout their distribution system and have identified several unreported leaks, including one estimated at approximately 500,000 gallons per day. The sensors have also identified recurring leaks and minor leaks (close to major leaks) that a traditional acoustic leak survey might have missed. This session will highlight the value in identifying leaks, reducing their impacts (including changes in typical tank levels, water audit key performance indicators, and wholesale purchased water savings) and understanding the benefits of adopting acoustic leak sensing solutions. Every drop of clean water is precious and finding these leaks benefits utilities both financially, environmentally and publicly.
-
Empowering Grid Planning and Customer Engagement: The impact of real-time data on grid management and customer experience
View DetailsThe future of the smart grid depends heavily on engagement from consumers. As the utility has an increased need to understand and respond to impacts on the grid in real time, utilities must better design programs that take into consideration the needs of consumers in unprecedented ways. In addition, the utilities must engage customers in more meaningful ways and meet them where they are. Join industry experts in customer experience as they paint a vision of what this future looks like through the adoption of new grid edge applications.
-
Enhancing Water Utility Data Management with Temetra
View DetailsWater utilities face rising challenges from climate, aging infrastructure and limited resources.
Learn how utilities of every size are using their meter data management platform to mitigate these challenges by harnessing the power of the data they collect.
Temetra's advanced data collection platform revolutionizes water utility management, seamlessly integrating diverse metering devices compatible with Itron's AMR/AMI network solutions. Supporting Cellular, GenX, Drive-by, walk-by AMR, and manual reading, Temetra ensures flexible and efficient data collection. Discover how Temetra is the optimal choice regardless of your data collection journey to deliver actionable insights for achieving business outcomes.
-
Granularity Matters - Why Move to 5-Minute Intervals
View DetailsThis session will explore the pioneering shift that SMUD is making towards more granular data collection and management. This session will delve into the reasons behind the transition to 5-minute intervals for monitoring energy usage, the expected benefit on both the grid's efficiency and customer billing, and the technological advancements enabling this change. Participants will gain insights into how this finer resolution of data can lead to more accurate demand forecasts, improved response to peak load periods, and enhanced integration of renewable energy sources. The discussion will also cover the challenges and opportunities that come with the implementation of such a detailed approach to transition to 5-minute intervals.
-
Grid Optimization Using Sensor IQ and AMI Meter Data: Practical Applications of High Frequency Meter Data
View DetailsUsing data from an AMI system and devices at the edge provides utilities better methods for managing their grids. As more non-linear, variable demand and distributed generation sources penetrate the distribution network, managing the dynamic voltage conditions at the edge has become more challenging than ever. This session presents how utilities can use the ability to more frequently capture AMI metrology data from their GenX AMI system and operational analytics tools to make adjustments in the distribution network as part of an active voltage management solution, ensuring grid resiliency, optimizing capacity and resource management, and improving emergency response and energy efficiency.
-
Itron’s Continued Commitment to Sustainability
View DetailsItron’s commitment to sustainability and environmental, social and governance (ESG) practices is core to how we create a more resourceful world. We have a holistic approach to sustainability, which is embedded in all areas of our business. Our solutions help our customers and end users save energy and water resources. Come see how the solutions you are already using are helping you on your journey to be more sustainable and reduce greenhouse gas emissions. You will also learn how our new solutions can further accelerate your sustainability initiatives.
-
Journey to the Cloud
View DetailsWhen utilities decide to migrate their hosting to the IEE Cloud, they often are unsure what to expect for the migration process. Learn about how Itron facilitates a smooth migration for utilities moving from on-premise to the cloud, how to make the business case for moving, and what the move can help you achieve. The session will provide a general overview of the value of moving to the cloud, SLAs, features, monitoring, and more.
-
Letting the Value Lead the Way – PG&E’s Use-Case Driven Approach to Deploying Riva Meters with Distributed Intelligence
View DetailsCome hear PG&E talk about their “Socket of the Future” initiative and how it is driving a fundamental change in the way PG&E thinks about when, where and why to invest in the capabilities of their AMI system. This session will provide an overview of the specific use cases that are driving this change, including their EV Connect program and PG&E’s vision to deploy Riva meters and Distributed Intelligence applications on a use-case driven basis.
-
Leveraging IEE's capabilities for Settlements in Australia, North America, and the UK
View DetailsFor wholesale or retail settlements, many utilities & operators have the obligation to collect data, process the data, and submit the data to the market's settlement authority by a certain deadline. Learn how IEE's capabilities have been leveraged in Australia, North America, and the UK to support hourly, 30 minutes, and 5 minutes settlements. With our add-on Service Mode collection of large generation & transmission meters and commercial & industrial meters, and our pre-built integration with Itron head ends for residential AMI & streetlights data collection, both wholesale & retail settlements data can be collected and managed by IEE MDM. All data goes through the same consistent VEE & aggregation processes and can be submitted to the market's settlement authority through IEE's extensive standard APIs or our add-on market messaging module.
-
Making it Easier to Do Business with Itron: Customer Experience Survey Results (Part 1)
View DetailsPart of improving Customer Experience includes taking effort out of interactions and allowing our customers to get more value out of the relationship with Itron. We appreciate the feedback that customers provide and want to ensure you know that we are listening. Attend this session to learn about some of the top initiatives to address key improvement areas pointed out in our annual survey. This session will focus on delivery, lead times and response times for quotes and contracts.
-
Making It Easier to Do Business with Itron: Customer Experience Survey Results (Part 2)
View DetailsPart of improving Customer Experience includes taking effort out of interactions and allowing our customers to get more value out of the relationship with Itron. We appreciate the feedback that customers provide and want to ensure you know that we are listening. Attend this session to learn about some of the top initiatives to address key improvement areas pointed out in our annual survey. This session will focus on support, RMAs and software quality.
-
Migrating Gas Data Management from AMR to AMI
View DetailsWhen Southwest Gas started migrating their AMR meters to AMI, they developed a transition plan which allows them to continue using one data management system as they transition to an AMI Essentials package. They were able to do this because the new data management system reads all their meters – AMR, AMI, multi-vendor, as well as cellular ERTs. Learn how the migration is going, lessons learned, and the benefits they are already seeing.
-
Proactively Predicting Water Pipe Failure Using Artificial Intelligence
View DetailsUtilities grapple with the daunting task of allocating capital investment and operational resources effectively for pipe replacement, rehabilitation, and monitoring. Each year, significant funds are spent replacing water mains still in good condition, while the frequency of main failures rises due to the lack of precise tools for identifying impending failures. Enter artificial intelligence, particularly machine learning (AI/ML), offering utilities a revolutionary approach to predict water main failures and optimize resource utilization. Cutting-edge AI/ML platforms harness a data-driven methodology, analyzing past failures alongside numerous variables such as soil composition and weather patterns to discern patterns and forecast potential failures. Armed with this predictive capability, utilities can strategically allocate resources, mitigating main failures, enhancing customer service, and maximizing the value extracted from constrained capital budgets. Discover how utilities can now leverage AI and predictive modeling for effective pipe failure prediction.
-
Service Mode Enables MDM Benefits with Communications Enabled Meters
View DetailsAs utilities weigh the cost of infrastructure upgrades, and the wait times for those upgrades, many are searching for solutions they can use today to realize the benefits of powerful meter data management tools. Learn how your utility can use cellular data and other communication tools to capture data from older generation meters into your meter data management system.
-
Using AI to Orchestrate Activity on the Edge
View DetailsHaving a traditional Advanced Distribution Management Systems (ADMS) enables a utility to execute control on a transmission grid. What happens when an ADMS or Grid DERMS integrates with an Edge DERMS? Who controls activity, the Grid DERMS, the Edge DERMS or a concert of both systems? This session will explore the use Artificial Intelligence (AI) in harmonizing the activities of both systems.
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Big Picture Session: Grid Edge Intelligence and the Role of Data Governance
View DetailsAs utilities navigate the energy transition and the associated influx of distributed energy resources, grid edge intelligence is playing an important role in enabling visibility and control at the edge. As utilities strive to ensure grid reliability, resiliency and sustainability, data governance is critical to safeguarding the integrity and security of data and ensuring consumer privacy. During this Big Picture Session, industry experts will discuss innovative approaches to data ownership and management amid the energy transition.
Sponsored by Capgemini
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Big Picture Session: Navigating the Journey Toward Sustainability
View DetailsThe journey toward decarbonization and achieving sustainability goals is at the forefront of how utilities operate, today and into the future. It also presents challenges – from meeting government mandates to finding employees with new skills and engaging consumers in new ways. During this Big Picture Session, learn how electricity, gas and water utilities are tackling these challenges and leveraging technology, policy frameworks and stakeholder collaboration to drive impactful change and create a carbon-neutral future.
Sponsored by Bidgely
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Monday General Session
View DetailsJoin Todd L. Inlander, senior vice president and chief information officer of Southern California Edison and Tom Deitrich, president and CEO of Itron, as they discuss the ongoing transformation of our industry, and how leveraging more intelligence throughout the distribution system can lead to more possibilities for innovation and efficiency to help drive transformation.
Itron’s Marina Donovan will also discuss the findings from our latest Itron Resourcefulness Insight Report.
Farah Saeed of Frost & Sullivan concludes the opening general session with the presentation of the 2024 Excellence in Resourcefulness Awards.
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Tuesday General Session
View DetailsOn Tuesday morning, join Dr. Michael Webber—noted author, documentary producer, Josey Centennial Professor in Energy Resources and Professor of Mechanical Engineering at the University of Texas at Austin—for a discussion about the trends shaping the future of energy and water delivery; artificial intelligence (AI) and its potential for improving the management of these resources; and what we can do to help propel the industry forward on our journey to a cleaner energy and water economy.
Concluding this General Session, Itron’s Ben Huggins will present the annual Itron Innovator Award, which recognizes a utility or city customer that has leveraged our partner enablement programs to deliver a breakthrough solution that solves challenges in energy/water efficiency and smart communities.
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Women Who Inspire Session
View DetailsCelebrate the women helping drive our industry forward. Featuring a panel of female leaders in our industry, this is open to all attendees. The panel will discuss timely topics ranging from career paths, managing work/life balance, roles men play in supporting women in their careers, and much more.
Both women and men are invited to join us for this year’s Women Who Inspire session. Session attendees will learn tips to drive cultural change within their organization to ignite and accelerate innovation.
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Accelerate the Value of Your Water Deployment
View DetailsAMI enables transformation in the coop and municipal sector by providing all of the necessary components to help you realize operational value now while forming the foundation for future services and advanced use cases for your smart water distribution network. By leveraging AMI Essentials, a multi-commodity, fully integrated, end-to-end solution, utilities have the elements needed to deploy and derive value their systems including a network (cellular or RF) communications platform, water communication modules (endpoints), and hosted software and deployment services. Learn how utilities are using AMI to deliver more accurate and timely data for billing purposes, reduce truck rolls required to support move ins/move outs, increase operational efficiency, improve customer service, and provide transformational visibility to granular interval and other usage data for resourceful use of water and associated conservation initiatives. Additionally, we will cover some suggested funding options to enable accelerate these advancements through IIJA funding.
-
Australian Insights on Managing a Low Voltage Network in a Net-Zero Future
View DetailsAustralia has set a pathway to transition the National Electricity Market (NEM) into a modern energy system fit to meet the country’s net-zero future. The post-2025 NEM electricity market is designed to replace existing coal-fired generation by an expanding array of new technologies, including large-scale renewable energy generation and storage systems, complemented by rapid growth in consumer-side distributed energy resources, including rooftop solar PV, battery energy storage systems, EV charging, and controllable loads. This session presents insights from implementing Itron’s DERMS solution to facilitate Low Voltage Network operations with a rapidly expanding portfolio of distributed energy resources.
-
Detecting System-Wide Leaks via Acoustic Sensing
View DetailsA hilly geographical terrain combined with natural springs that drain to a lake presents challenges for detecting and locating leaks in Northwest Arkansas. As a result, a large percentage of leaks never surface which incur in large water loss. In order to proactively detect this non-revenue water loss, Rogers Water Utility developed a program which utilizes acoustic leak sensors and transmits the data collected to mlogonline software to continually assess pipeline integrity. These acoustic leak sensors are placed at strategic locations throughout their distribution system and have identified several unreported leaks, including one estimated at approximately 500,000 gallons per day. The sensors have also identified recurring leaks and minor leaks (close to major leaks) that a traditional acoustic leak survey might have missed. This session will highlight the value in identifying leaks, reducing their impacts (including changes in typical tank levels, water audit key performance indicators, and wholesale purchased water savings) and understanding the benefits of adopting acoustic leak sensing solutions. Every drop of clean water is precious and finding these leaks benefits utilities both financially, environmentally and publicly.
-
Empowering Grid Planning and Customer Engagement: The impact of real-time data on grid management and customer experience
View DetailsThe future of the smart grid depends heavily on engagement from consumers. As the utility has an increased need to understand and respond to impacts on the grid in real time, utilities must better design programs that take into consideration the needs of consumers in unprecedented ways. In addition, the utilities must engage customers in more meaningful ways and meet them where they are. Join industry experts in customer experience as they paint a vision of what this future looks like through the adoption of new grid edge applications.
-
Granularity Matters - Why Move to 5-Minute Intervals
View DetailsThis session will explore the pioneering shift that SMUD is making towards more granular data collection and management. This session will delve into the reasons behind the transition to 5-minute intervals for monitoring energy usage, the expected benefit on both the grid's efficiency and customer billing, and the technological advancements enabling this change. Participants will gain insights into how this finer resolution of data can lead to more accurate demand forecasts, improved response to peak load periods, and enhanced integration of renewable energy sources. The discussion will also cover the challenges and opportunities that come with the implementation of such a detailed approach to transition to 5-minute intervals.
-
Grid Optimization Using Sensor IQ and AMI Meter Data: Practical Applications of High Frequency Meter Data
View DetailsUsing data from an AMI system and devices at the edge provides utilities better methods for managing their grids. As more non-linear, variable demand and distributed generation sources penetrate the distribution network, managing the dynamic voltage conditions at the edge has become more challenging than ever. This session presents how utilities can use the ability to more frequently capture AMI metrology data from their GenX AMI system and operational analytics tools to make adjustments in the distribution network as part of an active voltage management solution, ensuring grid resiliency, optimizing capacity and resource management, and improving emergency response and energy efficiency.
-
Itron’s Continued Commitment to Sustainability
View DetailsItron’s commitment to sustainability and environmental, social and governance (ESG) practices is core to how we create a more resourceful world. We have a holistic approach to sustainability, which is embedded in all areas of our business. Our solutions help our customers and end users save energy and water resources. Come see how the solutions you are already using are helping you on your journey to be more sustainable and reduce greenhouse gas emissions. You will also learn how our new solutions can further accelerate your sustainability initiatives.
-
Journey to the Cloud
View DetailsWhen utilities decide to migrate their hosting to the IEE Cloud, they often are unsure what to expect for the migration process. Learn about how Itron facilitates a smooth migration for utilities moving from on-premise to the cloud, how to make the business case for moving, and what the move can help you achieve. The session will provide a general overview of the value of moving to the cloud, SLAs, features, monitoring, and more.
-
Letting the Value Lead the Way – PG&E’s Use-Case Driven Approach to Deploying Riva Meters with Distributed Intelligence
View DetailsCome hear PG&E talk about their “Socket of the Future” initiative and how it is driving a fundamental change in the way PG&E thinks about when, where and why to invest in the capabilities of their AMI system. This session will provide an overview of the specific use cases that are driving this change, including their EV Connect program and PG&E’s vision to deploy Riva meters and Distributed Intelligence applications on a use-case driven basis.
-
Leveraging IEE's capabilities for Settlements in Australia, North America, and the UK
View DetailsFor wholesale or retail settlements, many utilities & operators have the obligation to collect data, process the data, and submit the data to the market's settlement authority by a certain deadline. Learn how IEE's capabilities have been leveraged in Australia, North America, and the UK to support hourly, 30 minutes, and 5 minutes settlements. With our add-on Service Mode collection of large generation & transmission meters and commercial & industrial meters, and our pre-built integration with Itron head ends for residential AMI & streetlights data collection, both wholesale & retail settlements data can be collected and managed by IEE MDM. All data goes through the same consistent VEE & aggregation processes and can be submitted to the market's settlement authority through IEE's extensive standard APIs or our add-on market messaging module.
-
Making it Easier to Do Business with Itron: Customer Experience Survey Results (Part 1)
View DetailsPart of improving Customer Experience includes taking effort out of interactions and allowing our customers to get more value out of the relationship with Itron. We appreciate the feedback that customers provide and want to ensure you know that we are listening. Attend this session to learn about some of the top initiatives to address key improvement areas pointed out in our annual survey. This session will focus on delivery, lead times and response times for quotes and contracts.
-
Making It Easier to Do Business with Itron: Customer Experience Survey Results (Part 2)
View DetailsPart of improving Customer Experience includes taking effort out of interactions and allowing our customers to get more value out of the relationship with Itron. We appreciate the feedback that customers provide and want to ensure you know that we are listening. Attend this session to learn about some of the top initiatives to address key improvement areas pointed out in our annual survey. This session will focus on support, RMAs and software quality.
-
Proactively Predicting Water Pipe Failure Using Artificial Intelligence
View DetailsUtilities grapple with the daunting task of allocating capital investment and operational resources effectively for pipe replacement, rehabilitation, and monitoring. Each year, significant funds are spent replacing water mains still in good condition, while the frequency of main failures rises due to the lack of precise tools for identifying impending failures. Enter artificial intelligence, particularly machine learning (AI/ML), offering utilities a revolutionary approach to predict water main failures and optimize resource utilization. Cutting-edge AI/ML platforms harness a data-driven methodology, analyzing past failures alongside numerous variables such as soil composition and weather patterns to discern patterns and forecast potential failures. Armed with this predictive capability, utilities can strategically allocate resources, mitigating main failures, enhancing customer service, and maximizing the value extracted from constrained capital budgets. Discover how utilities can now leverage AI and predictive modeling for effective pipe failure prediction.
-
Using AI to Orchestrate Activity on the Edge
View DetailsHaving a traditional Advanced Distribution Management Systems (ADMS) enables a utility to execute control on a transmission grid. What happens when an ADMS or Grid DERMS integrates with an Edge DERMS? Who controls activity, the Grid DERMS, the Edge DERMS or a concert of both systems? This session will explore the use Artificial Intelligence (AI) in harmonizing the activities of both systems.
-
Accelerate the Value of Your Water Deployment
View DetailsAMI enables transformation in the coop and municipal sector by providing all of the necessary components to help you realize operational value now while forming the foundation for future services and advanced use cases for your smart water distribution network. By leveraging AMI Essentials, a multi-commodity, fully integrated, end-to-end solution, utilities have the elements needed to deploy and derive value their systems including a network (cellular or RF) communications platform, water communication modules (endpoints), and hosted software and deployment services. Learn how utilities are using AMI to deliver more accurate and timely data for billing purposes, reduce truck rolls required to support move ins/move outs, increase operational efficiency, improve customer service, and provide transformational visibility to granular interval and other usage data for resourceful use of water and associated conservation initiatives. Additionally, we will cover some suggested funding options to enable accelerate these advancements through IIJA funding.
-
Detecting System-Wide Leaks via Acoustic Sensing
View DetailsA hilly geographical terrain combined with natural springs that drain to a lake presents challenges for detecting and locating leaks in Northwest Arkansas. As a result, a large percentage of leaks never surface which incur in large water loss. In order to proactively detect this non-revenue water loss, Rogers Water Utility developed a program which utilizes acoustic leak sensors and transmits the data collected to mlogonline software to continually assess pipeline integrity. These acoustic leak sensors are placed at strategic locations throughout their distribution system and have identified several unreported leaks, including one estimated at approximately 500,000 gallons per day. The sensors have also identified recurring leaks and minor leaks (close to major leaks) that a traditional acoustic leak survey might have missed. This session will highlight the value in identifying leaks, reducing their impacts (including changes in typical tank levels, water audit key performance indicators, and wholesale purchased water savings) and understanding the benefits of adopting acoustic leak sensing solutions. Every drop of clean water is precious and finding these leaks benefits utilities both financially, environmentally and publicly.
-
Enhancing Water Utility Data Management with Temetra
View DetailsWater utilities face rising challenges from climate, aging infrastructure and limited resources.
Learn how utilities of every size are using their meter data management platform to mitigate these challenges by harnessing the power of the data they collect.
Temetra's advanced data collection platform revolutionizes water utility management, seamlessly integrating diverse metering devices compatible with Itron's AMR/AMI network solutions. Supporting Cellular, GenX, Drive-by, walk-by AMR, and manual reading, Temetra ensures flexible and efficient data collection. Discover how Temetra is the optimal choice regardless of your data collection journey to deliver actionable insights for achieving business outcomes.
-
Granularity Matters - Why Move to 5-Minute Intervals
View DetailsThis session will explore the pioneering shift that SMUD is making towards more granular data collection and management. This session will delve into the reasons behind the transition to 5-minute intervals for monitoring energy usage, the expected benefit on both the grid's efficiency and customer billing, and the technological advancements enabling this change. Participants will gain insights into how this finer resolution of data can lead to more accurate demand forecasts, improved response to peak load periods, and enhanced integration of renewable energy sources. The discussion will also cover the challenges and opportunities that come with the implementation of such a detailed approach to transition to 5-minute intervals.
-
Itron’s Continued Commitment to Sustainability
View DetailsItron’s commitment to sustainability and environmental, social and governance (ESG) practices is core to how we create a more resourceful world. We have a holistic approach to sustainability, which is embedded in all areas of our business. Our solutions help our customers and end users save energy and water resources. Come see how the solutions you are already using are helping you on your journey to be more sustainable and reduce greenhouse gas emissions. You will also learn how our new solutions can further accelerate your sustainability initiatives.
-
Journey to the Cloud
View DetailsWhen utilities decide to migrate their hosting to the IEE Cloud, they often are unsure what to expect for the migration process. Learn about how Itron facilitates a smooth migration for utilities moving from on-premise to the cloud, how to make the business case for moving, and what the move can help you achieve. The session will provide a general overview of the value of moving to the cloud, SLAs, features, monitoring, and more.
-
Leveraging IEE's capabilities for Settlements in Australia, North America, and the UK
View DetailsFor wholesale or retail settlements, many utilities & operators have the obligation to collect data, process the data, and submit the data to the market's settlement authority by a certain deadline. Learn how IEE's capabilities have been leveraged in Australia, North America, and the UK to support hourly, 30 minutes, and 5 minutes settlements. With our add-on Service Mode collection of large generation & transmission meters and commercial & industrial meters, and our pre-built integration with Itron head ends for residential AMI & streetlights data collection, both wholesale & retail settlements data can be collected and managed by IEE MDM. All data goes through the same consistent VEE & aggregation processes and can be submitted to the market's settlement authority through IEE's extensive standard APIs or our add-on market messaging module.
-
Making it Easier to Do Business with Itron: Customer Experience Survey Results (Part 1)
View DetailsPart of improving Customer Experience includes taking effort out of interactions and allowing our customers to get more value out of the relationship with Itron. We appreciate the feedback that customers provide and want to ensure you know that we are listening. Attend this session to learn about some of the top initiatives to address key improvement areas pointed out in our annual survey. This session will focus on delivery, lead times and response times for quotes and contracts.
-
Making It Easier to Do Business with Itron: Customer Experience Survey Results (Part 2)
View DetailsPart of improving Customer Experience includes taking effort out of interactions and allowing our customers to get more value out of the relationship with Itron. We appreciate the feedback that customers provide and want to ensure you know that we are listening. Attend this session to learn about some of the top initiatives to address key improvement areas pointed out in our annual survey. This session will focus on support, RMAs and software quality.
-
Migrating Gas Data Management from AMR to AMI
View DetailsWhen Southwest Gas started migrating their AMR meters to AMI, they developed a transition plan which allows them to continue using one data management system as they transition to an AMI Essentials package. They were able to do this because the new data management system reads all their meters – AMR, AMI, multi-vendor, as well as cellular ERTs. Learn how the migration is going, lessons learned, and the benefits they are already seeing.
-
Proactively Predicting Water Pipe Failure Using Artificial Intelligence
View DetailsUtilities grapple with the daunting task of allocating capital investment and operational resources effectively for pipe replacement, rehabilitation, and monitoring. Each year, significant funds are spent replacing water mains still in good condition, while the frequency of main failures rises due to the lack of precise tools for identifying impending failures. Enter artificial intelligence, particularly machine learning (AI/ML), offering utilities a revolutionary approach to predict water main failures and optimize resource utilization. Cutting-edge AI/ML platforms harness a data-driven methodology, analyzing past failures alongside numerous variables such as soil composition and weather patterns to discern patterns and forecast potential failures. Armed with this predictive capability, utilities can strategically allocate resources, mitigating main failures, enhancing customer service, and maximizing the value extracted from constrained capital budgets. Discover how utilities can now leverage AI and predictive modeling for effective pipe failure prediction.
-
Service Mode Enables MDM Benefits with Communications Enabled Meters
View DetailsAs utilities weigh the cost of infrastructure upgrades, and the wait times for those upgrades, many are searching for solutions they can use today to realize the benefits of powerful meter data management tools. Learn how your utility can use cellular data and other communication tools to capture data from older generation meters into your meter data management system.
-
Accelerate the Value of Your Water Deployment
View DetailsAMI enables transformation in the coop and municipal sector by providing all of the necessary components to help you realize operational value now while forming the foundation for future services and advanced use cases for your smart water distribution network. By leveraging AMI Essentials, a multi-commodity, fully integrated, end-to-end solution, utilities have the elements needed to deploy and derive value their systems including a network (cellular or RF) communications platform, water communication modules (endpoints), and hosted software and deployment services. Learn how utilities are using AMI to deliver more accurate and timely data for billing purposes, reduce truck rolls required to support move ins/move outs, increase operational efficiency, improve customer service, and provide transformational visibility to granular interval and other usage data for resourceful use of water and associated conservation initiatives. Additionally, we will cover some suggested funding options to enable accelerate these advancements through IIJA funding.
-
Enhancing Water Utility Data Management with Temetra
View DetailsWater utilities face rising challenges from climate, aging infrastructure and limited resources.
Learn how utilities of every size are using their meter data management platform to mitigate these challenges by harnessing the power of the data they collect.
Temetra's advanced data collection platform revolutionizes water utility management, seamlessly integrating diverse metering devices compatible with Itron's AMR/AMI network solutions. Supporting Cellular, GenX, Drive-by, walk-by AMR, and manual reading, Temetra ensures flexible and efficient data collection. Discover how Temetra is the optimal choice regardless of your data collection journey to deliver actionable insights for achieving business outcomes.
-
Itron’s Continued Commitment to Sustainability
View DetailsItron’s commitment to sustainability and environmental, social and governance (ESG) practices is core to how we create a more resourceful world. We have a holistic approach to sustainability, which is embedded in all areas of our business. Our solutions help our customers and end users save energy and water resources. Come see how the solutions you are already using are helping you on your journey to be more sustainable and reduce greenhouse gas emissions. You will also learn how our new solutions can further accelerate your sustainability initiatives.
-
Leveraging IEE's capabilities for Settlements in Australia, North America, and the UK
View DetailsFor wholesale or retail settlements, many utilities & operators have the obligation to collect data, process the data, and submit the data to the market's settlement authority by a certain deadline. Learn how IEE's capabilities have been leveraged in Australia, North America, and the UK to support hourly, 30 minutes, and 5 minutes settlements. With our add-on Service Mode collection of large generation & transmission meters and commercial & industrial meters, and our pre-built integration with Itron head ends for residential AMI & streetlights data collection, both wholesale & retail settlements data can be collected and managed by IEE MDM. All data goes through the same consistent VEE & aggregation processes and can be submitted to the market's settlement authority through IEE's extensive standard APIs or our add-on market messaging module.
-
Making it Easier to Do Business with Itron: Customer Experience Survey Results (Part 1)
View DetailsPart of improving Customer Experience includes taking effort out of interactions and allowing our customers to get more value out of the relationship with Itron. We appreciate the feedback that customers provide and want to ensure you know that we are listening. Attend this session to learn about some of the top initiatives to address key improvement areas pointed out in our annual survey. This session will focus on delivery, lead times and response times for quotes and contracts.
-
Making It Easier to Do Business with Itron: Customer Experience Survey Results (Part 2)
View DetailsPart of improving Customer Experience includes taking effort out of interactions and allowing our customers to get more value out of the relationship with Itron. We appreciate the feedback that customers provide and want to ensure you know that we are listening. Attend this session to learn about some of the top initiatives to address key improvement areas pointed out in our annual survey. This session will focus on support, RMAs and software quality.
-
Migrating Gas Data Management from AMR to AMI
View DetailsWhen Southwest Gas started migrating their AMR meters to AMI, they developed a transition plan which allows them to continue using one data management system as they transition to an AMI Essentials package. They were able to do this because the new data management system reads all their meters – AMR, AMI, multi-vendor, as well as cellular ERTs. Learn how the migration is going, lessons learned, and the benefits they are already seeing.
-
Accelerate the Value of Your Water Deployment
View DetailsAMI enables transformation in the coop and municipal sector by providing all of the necessary components to help you realize operational value now while forming the foundation for future services and advanced use cases for your smart water distribution network. By leveraging AMI Essentials, a multi-commodity, fully integrated, end-to-end solution, utilities have the elements needed to deploy and derive value their systems including a network (cellular or RF) communications platform, water communication modules (endpoints), and hosted software and deployment services. Learn how utilities are using AMI to deliver more accurate and timely data for billing purposes, reduce truck rolls required to support move ins/move outs, increase operational efficiency, improve customer service, and provide transformational visibility to granular interval and other usage data for resourceful use of water and associated conservation initiatives. Additionally, we will cover some suggested funding options to enable accelerate these advancements through IIJA funding.
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Grid Optimization Using Sensor IQ and AMI Meter Data: Practical Applications of High Frequency Meter Data
View DetailsUsing data from an AMI system and devices at the edge provides utilities better methods for managing their grids. As more non-linear, variable demand and distributed generation sources penetrate the distribution network, managing the dynamic voltage conditions at the edge has become more challenging than ever. This session presents how utilities can use the ability to more frequently capture AMI metrology data from their GenX AMI system and operational analytics tools to make adjustments in the distribution network as part of an active voltage management solution, ensuring grid resiliency, optimizing capacity and resource management, and improving emergency response and energy efficiency.
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Itron’s Continued Commitment to Sustainability
View DetailsItron’s commitment to sustainability and environmental, social and governance (ESG) practices is core to how we create a more resourceful world. We have a holistic approach to sustainability, which is embedded in all areas of our business. Our solutions help our customers and end users save energy and water resources. Come see how the solutions you are already using are helping you on your journey to be more sustainable and reduce greenhouse gas emissions. You will also learn how our new solutions can further accelerate your sustainability initiatives.
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Letting the Value Lead the Way – PG&E’s Use-Case Driven Approach to Deploying Riva Meters with Distributed Intelligence
View DetailsCome hear PG&E talk about their “Socket of the Future” initiative and how it is driving a fundamental change in the way PG&E thinks about when, where and why to invest in the capabilities of their AMI system. This session will provide an overview of the specific use cases that are driving this change, including their EV Connect program and PG&E’s vision to deploy Riva meters and Distributed Intelligence applications on a use-case driven basis.
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Making it Easier to Do Business with Itron: Customer Experience Survey Results (Part 1)
View DetailsPart of improving Customer Experience includes taking effort out of interactions and allowing our customers to get more value out of the relationship with Itron. We appreciate the feedback that customers provide and want to ensure you know that we are listening. Attend this session to learn about some of the top initiatives to address key improvement areas pointed out in our annual survey. This session will focus on delivery, lead times and response times for quotes and contracts.
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Making It Easier to Do Business with Itron: Customer Experience Survey Results (Part 2)
View DetailsPart of improving Customer Experience includes taking effort out of interactions and allowing our customers to get more value out of the relationship with Itron. We appreciate the feedback that customers provide and want to ensure you know that we are listening. Attend this session to learn about some of the top initiatives to address key improvement areas pointed out in our annual survey. This session will focus on support, RMAs and software quality.