Itron News
Addressing COVID-19
March 19, 2020
Dear Customers and Partners,
Over the past several weeks, Itron has continued to monitor and navigate through the coronavirus (COVID-19) pandemic. This situation continues to be extremely dynamic, and information is changing daily, in some cases hourly. During this unprecedented time, we are working to ensure the safety and wellbeing of our employees as well as the continued success of our customers and partners. To this end, Itron’s Coronavirus Internal Crisis Management Team has been meeting daily since late January to determine the policies and measures the company is undertaking globally.
As the situation continues to escalate, we are committed to slowing the spread of the virus by instituting precautionary measures, such as social distancing, to do our part to “flatten the curve”. As a company, Itron has taken the following steps to ensure customer success, protect employees and support our communities:
Employee and Customer Safety
Customer Success
Over the past several weeks, Itron has continued to monitor and navigate through the coronavirus (COVID-19) pandemic. This situation continues to be extremely dynamic, and information is changing daily, in some cases hourly. During this unprecedented time, we are working to ensure the safety and wellbeing of our employees as well as the continued success of our customers and partners. To this end, Itron’s Coronavirus Internal Crisis Management Team has been meeting daily since late January to determine the policies and measures the company is undertaking globally.
As the situation continues to escalate, we are committed to slowing the spread of the virus by instituting precautionary measures, such as social distancing, to do our part to “flatten the curve”. As a company, Itron has taken the following steps to ensure customer success, protect employees and support our communities:
Employee and Customer Safety
- Itron has made a company-wide decision to promote working remotely to do our part to help slow the spread of the virus, while providing business continuity for our customers. Itron has instituted a work from home program for all employees that can productively do so until further notice. We have adapted our factory operations to best optimize safety and output.
- Out of an abundance of caution, Itron is cancelling participation in events until further notice and has halted business travel to some geographies and limited travel to business-critical only.
- We are asking all employees to take normal flu season precautions. This includes staying home if they feel ill and encouraging frequent hand washing for at least 20 seconds.
Customer Success
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