From Hidden Loss to Measurable Impact: How Utilities Are Redefining Revenue Assurance

Utilities are uncovering hidden revenue loss and improving safety by transforming how they detect, investigate and resolve non‑technical losses. In this customer-led session, hear real-world use cases regarding how utilities use Itron’s Revenue Assurance solution to proactively identify meter tampering, theft, inactive meter consumption and billing inaccuracies across residential and C&I accounts. Attendees will hear how advanced analytics and workflow-driven investigations help prioritize high‑value cases, reduce false positives, improve field efficiency and recover lost revenue—delivering measurable financial and operational results while strengthening system and public safety.