Reducing water loss isn’t a single technology decision, it’s a journey that requires the right foundation, informed tradeoffs, and lessons learned along the way. Many utilities still rely on customer reports or periodic surveys to identify leakage, making response largely reactive. This session focuses on how utilities are shifting toward a proactive water loss strategy by leveraging network data, analytics, and improved visibility into system behavior. Speakers will discuss how combining distribution system data—such as pressure trends, asset age, material, and failure history—enables earlier identification of emerging issues before they result in surface leaks or main breaks.

Managing meter data exceptions is one of the most time‑consuming and resource‑intensive parts of the billing process—and it’s only getting harder as data volumes grow. In this session, Itron introduces its first agentic AI capability, purpose‑built to transform exception management within meter data management (MDM). By combining proven MDM validation rules with autonomous AI agents, this new approach can detect, diagnose, and recommend—or even resolve—billing exceptions with minimal human intervention. Attendees will see how agentic AI shifts exception management from manual triage to intelligent automation, helping utilities improve billing accuracy, reduce operational burden, and scale without adding staff.

The session will show how AI‑driven exception management can reduce manual billing reviews while maintaining trust, accuracy, and auditability, and offer real‑world insight into how AI agents analyze meter reads, events, and contextual system data to pinpoint root causes and recommend next actions. Participants will also gain a practical view of how utilities can adopt this capability incrementally—starting with AI‑assisted recommendations and evolving toward greater automation—along with a forward‑looking perspective on the future of MDM, where intelligent agents continuously learn, adapt, and scale alongside growing data and operational demands.

This is session includes an overview of what is new in the Field Collection System (FCS) and Itron Mobile for FCS. This session will benefit all attendees who currently use FCS or are interested in learning more about Itron Mobile for FCS. 

Field Tools and FDM Tools are used to setup, program, and validate the installation of Itron gas and water ERTs and electricity meters.  This session will cover key features, recent enhancements, new endpoint and meter support, and upcoming development.  Join us to learn more about Field Tools latest updates.  

Learn about the new product replacing FDM Tools server client.  Field Tools Management Studio builds on the legacy of FDM Tools using a whole new interface, improvements and new features.  Come to this session to see it in action.

With more than 40 years of experience building leading meter-reading and field-deployment solutions, Itron understands the challenges facing your meter-reading and maintenance workforce.  This session will present the newest offering of mobile radios and handheld devices supported by Itron. You will also hear an update on Mobile Collector family of drive-by radios, along with the many hardware computing choices available for your meter data collection and meter deployment.

Discover what it really takes to successfully move meter data management to the cloud—and what your utility stands to gain —by learning directly from Itron experts. In this session, attendees will walk away with clear, practical insight into how to prepare their organization for IEE Cloud, reduce risk during migration, and build the technical readiness needed for long-term success. Learn about the benefits utilities will realize—from greater scalability and resilience to reduced IT burden and faster access to trusted data. If you’re evaluating cloud-based MDM or planning your next platform evolution, this session will help you set realistic expectations, avoid common pitfalls, and confidently chart your path forward with IEE Cloud

Temetra is Itron's latest mobile data collection solution.  Temetra is cloud-based and in addition to this new architecture, it brings a variety of new features not available in earlier generation systems.  In this session Itron will review the key topics to consider when migrating from FCS to Temetra to help you prepare for your future migration.  

Versant Power engineered a standardized HOP aligned workflow for AMI hot meter alarms by partnering with frontline workers, analyzing system conditions rather than individual actions, and establishing consistent response and learning practices that strengthen safety and operational reliability.

Hundreds of utilities in North America are now using Temetra, Itron's latest generation mobile data collection solution and data repository. In this session, a utility who recently moved to Temetra will talk about their experience, the lessons learned, and the benefits they are experiencing with this powerful, cloud-based solution.

Smartphones and tablets have revolutionized mobile computing.  Itron is doing the same for mobile meter data collection.  Attendees to this session will have the opportunity to test drive Temetra Mobile, our latest product for mobile utility employees.  You will load the app and meters on your smartphone and experience how this solution can optimize and enhance field operations at your company.  

Temetra is Itron's latest cloud-based mobile meter data collection solution.  Join us to see how Temetra allows electric, gas, and water utilities efficiently dispatch routes and collect reads, while also delivering powerful new functionality in the form of long-term data storage, advanced search features, and analytics capabilities.