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itron sessions
STORM RESPONSE Callouts - A Modern Solution to an Age Old Problem (Invite Only)
Callout systems have been a fixture of utility storm response for over decades — yet many utilities are still relying on technology that hasn't meaningfully evolved since it was first introduced. Legacy platforms are difficult to use, require years of specialized administrator knowledge to operate, and lock customers into costly, vendor-driven configuration cycles just to keep pace with changing union agreements and business rules.Itron Callouts was built to change that. In this session, we'll explore how Itron is reimagining the callout experience with a modern, intuitive interface that reduces training time and administrator risk. We'll discuss how self-service configuration puts control back in the hands of utilities, reducing dependency on the vendor and lowering total cost of ownership, and how continuous product investment ensures Callouts keeps evolving alongside your operations rather than sitting still.Attendees will leave with a clear picture of what "modern" should mean for callout technology — and why the right long-term partner matters as much as the feature set itself.
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